BNSF’s Automotive Christmas and New Year’s operating plan will remain focused on meeting customers’ expectations while matching operations to rail volumes. This year, BNSF will observe the Christmas holiday on Friday, December 24, and Saturday, December 25, and the New Year’s holiday on Friday, December 31, and Saturday, January 1, 2022.
The number of trains operating on BNSF track is typically lower over the Christmas and New Year's holidays due to reduced freight volume. BNSF's Automotive Christmas and New Year’s holiday operating plan will adjust operations to account for this potential reduction in traffic. As a result, shipments from Friday, December 24, through Monday, January 3, 2022, may experience delays of 24 hours. Connecting carriers who have reduced operations for the holidays may cause delays on interline traffic.
AUTOMOTIVE FACILITY OPERATIONS
BNSF would like to remind our customers during this holiday period that a majority of our Automotive facilities will maintain regular hours of operation, including on Christmas Day and New Year’s Day. As always, we appreciate your help in keeping our facilities fluid.
For interactive tracking 365 days a year, please use BNSF’s Tracking tool by logging in with your user name and password and selecting Track Your Shipment. If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673.
Customer Support will maintain a limited staff on Christmas Eve and New Year’s Eve until 6 p.m. Normal coverage will resume on the Sunday following each holiday.
Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.