Effective May 1, 2026 - ePOD Entry/Exit Requests Required for Automotive Facility Access

Date
Mar 30, 2026

Beginning May 1, 2026, to enhance security and streamline operations, we will be mandating the use of ePOD (Electronic Proof of Delivery) entry and exit requests for all individuals accessing our automotive facilities. This includes haul-away drivers, repair in transit companies, tow truck drivers and contractors.
 
To access the essential automotive APIs for ePOD, or if you need to configure ePOD for your drivers, please visit the BNSF API Center. For instructions on setting up ePOD exit and entry requests and locating the APIs, click here.

Key benefits of digital proof of delivery include:

  • Enables a fully contactless proof-of-delivery process to enhance security for drivers and customers
  • Replaces manual paperwork with digital processes
  • Supports sustainability goals by significantly decreasing paper usage

We appreciate your cooperation as we implement this new policy. If you have any questions or require assistance with the registration process, please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact Customer Support at 1-888-428-2673. You may also reach out to your BNSF marketing representative with any questions.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.